Warranty Policy
Last updated: 2026 · EASY PEASY GROUP LIMITED · dreamsdigi.com
🛡️ Every product sold on dreamsdigi.com is covered by a24-month legal warrantyon manufacturing defects, in full compliance with EU Directive 2026/771.
1. Legal basis
Directive (EU) 2026/771as implemented in the consumer's country. Mandatory and cannot be waived.
2. Duration
24 monthsfrom delivery. First12 monthsreversed burden of proof in favour of the consumer.
3. What is covered
- Product doesn't match description, type, quantity or quality stated at sale
- Not fit for normal intended use
- Manufacturing defects or material faults not visible at purchase
- Missing accessories required by the contract
4. What is NOT covered
- Improper use or misuse
- Failure to follow instructions
- Unauthorised modifications or repairs
- Normal wear and tear
- Accidental damage (drops, liquid ingress)
- Defects known to the customer at purchase
5. Your remedies (in order)
- Free repair
- Free replacement
- Price reductionif repair/replacement impossible
- Full refundfor substantial defects
6. How to claim
2
Attach clear photos or short video of the defect
3
Our team reviews the claim within48 working hours
4
If approved: free collection arranged, replacement or refund within14 days
7. Return shipping
All return shipping costs for warranty claims areborne by EASY PEASY GROUP LIMITED. Prepaid label or free courier collection provided.
8. Contact
info@dreamsdigi.com