â You have 30 days from delivery to return any product for a full refund â no questions asked.
EU consumers have 14 days under Directive 2011/83/EU. EASY PEASY GROUP LIMITED extends this to 30 days for all customers worldwide.
Email info@dreamsdigi.com within 30 days of delivery with: order number, product to return, reason (optional), IBAN for refund. Return instructions sent within 24 hours.
Original packaging, all accessories, undamaged. Normal inspection signs accepted.
Customer's responsibility, except for defective products, wrong items or transport damage â covered by EASY PEASY GROUP LIMITED.
Within 14 days of receiving the return, by bank transfer to the IBAN provided.
Free replacement or full refund. EU consumers protected by 2-year guarantee under Directive (EU) 2019/771.